Bussiness process automation


An insurance company that is part of an international concern - the insurance leader in Central and Eastern Europe


An IT tool / system that will enable agile, quick and independent implementation cycle of existing IT systems to react to current business changes in the form of the modification or creation of new data flows between IT systems.


The client started the implementation of a business process optimization program, as a result of which the need arose to provide a tool supporting business and IT in the implementation and optimisation of newly implemented business processes. The tool should enable the implementation of changes on an ongoing basis, agile, regardless of the implementation cycle and release of existing IT systems.

The analysis of the requirements resulted in the decision to implement the BPM platform with the DMN module and its integration with existing IT systems in the area of claims handling.


Finture provided a proprietary BPM class solution that enables the agile design of processes, decision rules, their versioning and integration with the client's domain systems.

Thanks to integration with the client’s existing IT systems of the client, among others call center, claims handling and policy, as well as the functionality of the platform enabling integration thanks to the built-in universal connectors, process optimization takes place outside the legacy systems, which corresponds to the assumptions set for the project.


  • Sector


  • Service

    of business processes

  • Technologies

    Java, JavaScript, BPM

  • Key figures


    implemented processes


    implemented decision rules


    system users


    integration services


    integrated systems


    service access channels

    in Insurances

    Providing customers with fast and convenient service is essential to any Insurance Company's offer. Automated claims handling is a significant efficiency improvement for the Insurance Company, ensuring that the customer receives a quick response at a crucial moment.

    Whether you are interested in an off-the-shelf solution or a dedicated one, our team will guide you throughout the process.

    Poznaj gotowe rozwiązanie BPM

    The optimal tool
    for process automation

    Seamlessly combines work management, business process management, and business process automation functions. Revolutionize how you work, increase productivity, and streamline processes in your organization.