Insurance sales automation
Client
Large financial institution operating in the leasing industry (top 5 lessors) expecting increased sales of motor insurance
Expectations
The Client aimed to increase their portfolio in the area of sales and renewals of motor insurance for the offered leasing products. The solution was designed to provide the Client with competitive offers generated online from various insurance companies.
Project
The competition in the motor insurance market is intense, and personalizing offers for individual customers is crucial. As a result, presenting an offer from just one insurance company is no longer sufficient to meet market demand. To address this, the project team decided to build a solution that queries multiple insurance companies (ICs) online for available offers. Despite the differences in those offers, the system presents them in a comparable way, ensuring compliance with regulatory requirements. Additionally, one of the key challenges the team faced was enabling the easy addition of new insurance companies and the flexible configuration of motor insurance risks. By leveraging the Camunda BPM platform and a microservices-based approach, we successfully addressed this need.
Results
As a result, the client now has the ability to offer insurance online and, by analyzing end-customer preferences, prepare proposals tailored to their needs. Additionally, the process has been simplified and now allows for easy status tracking and future development.
Info
Sector
Banking
Service
Automation
of business processes
Technologies
Java, JavaScript, BPM
Key figures
3 min.
time of offer preparation from customer request
+50
integration services
+10
integrated systems
+5
integrated insurance companies
IT Consulting
Our company, Finture, offers personalized IT consulting in solution architecture, audits, and analytical-advisory services. Moreover, we specialize in process inventory using Event Storming and provide consulting in compliance with DORA regulations. Additionally, our experienced team takes care of every detail, delivering high-quality solutions tailored to the unique needs of our clients.
Automation
for Insurance Companies
Providing customers with fast and convenient service is essential to any Insurance Company's offer. Automated claims handling is a significant efficiency improvement for the Insurance Company, ensuring that the customer receives a quick response at a crucial moment.
Whether you are interested in an off-the-shelf solution or a dedicated one, our team will guide you throughout the process.
