Rozwiązania IT
dla ubezpieczeń

Automation
for Insurance companies

Zwiększ zakres zautomatyzowania swoich procesów nie ograniczając się tylko do sprzedaży ubezpieczenia podróżnego online. Z powodzeniem wdrożysz automatyzację procesów takich jak obsługa szkody czy sprzedaż ubezpieczenia komunikacyjnego. Sięgnij po rozwiązania IT dla ubezpieczeń!

The right tool

With the right IT solutions for insurance, such as Flowee, iClaimsRouter, or simply Camunda, you can implement automation in areas like claim segmentation, technical claim handling, medical assessments, or even automatic assignment of vehicle inspections to an expert. You can also introduce automated SMS or email notifications to keep your clients informed at every stage of the process.

Execute claim adjustments and increase efficiency.

User-friendly tools enabling intelligent damage segmentation, reducing claim settlement time, streamlining the claims process within the organization, and, by improving the end customer experience, supporting customer-centricity within the organization, will help you enhance team efficiency.

Thanks to predefined rules, refer the claim to the relevant liquidation unit within the organisation, pass the order to the expert, and generate the appropriate letter with a set of attachments to the customer or a link to the portal for valuing the claim using the simplified method or self-liquidation.

people-technology

How might such a system work?

iSecurity

When time is of the essence

The implementation of the claims process requires an organization to have the ability to quickly adapt daily processes to the current situation.

An increased number of property damages resulting from heavy rainfall may necessitate the handling of claims by more than one team or directing a greater number of claims through a streamlined liquidation process. The steering engine addresses this need by allowing the parameters of processes to be changed "on the fly."

Insurance

Modern interface

In the era of the Internet and with Generation Z entering active professional life, organizations are facing new challenges. IT solutions for insurance with user-friendly and visually appealing client application interfaces—both externally and within organizational structures—have now become the standard.

With Finture, it is possible to transform and optimize an existing application to achieve a new level of quality. This process is not only limited to simplifying the user path or introducing new communication channels but also promotes an innovative approach and modern design.

Analytical approach

Analysis is an indispensable step in software development that provides a solid foundation before implementation. Finture is a partner that understands the importance of this step and has an experienced team of insurance experts.

Our expertise and practice allow us to shorten the path from analysis to finished solution. This makes the process much more efficient and optimal. With Finture, you are assured that your project will be carried out professionally, considering the insurance industry's unique needs.

Discover ready-made IT solutions for insurance.

We know that our clients use many different systems. That’s why, in order to create the most optimal processes, we integrate our solutions with the client’s systems. This ensures efficient operations across various access channels, as well as through robots and internal systems.
iClaimsRouter logo
iClaimsRouter is a solution based on a microservices architecture, available for installation both on-premises and as a cloud-based option. The tool integrates the policy system, claims system, UFG database, and Eurotax.

How can we help?

Whether adapting ready-made solutions or building tailored solutions with your team, we strive to meet the needs and business requirements of your organization.

How do we work?

Our teams consist of project managers, analysts, developers, testers, and DevOps specialists. Together with your team, they go through an optimized process with the goal of achieving the result you have defined.

interview-finture

Baseline phase

The high level of automation of processes affects faster service, reducing the involvement of bank employees, but often provides unattended verification of different types of documents and their legal forms. Therefore, to help you choose the most suitable solution within 24h of your inquiry, skontaktuje się z Tobą jeden z naszych opiekunów. W trakcie rozmowy wstępnej spróbujemy zrozumieć, uchwycić sedno Twojego problemu i adekwatnie do potrzeby, zasugerujemy dalszy sposób postępowania. Wspólnie zadecydujemy o zaangażowaniu w kolejne etapy. W Finture chronimy informacje, więc jeśli tego potrzebujesz, podpiszemy z Tobą dokumenty o poufności.

Discovery phase

From our experience, we know that after the initial conversation, the next pre-project stage is workshops. During these workshops, we jointly uncover the key building blocks of the project. This allows us to better understand the needs of your organization. In this way, we build a solid foundation for achieving the goals you set. During the workshops:

  • Based on the knowledge of our experts, together we will complete the description of functional and non-functional requirements, providing you with material that will help gather the key information for the final business requirements.

  • We can also translate your business requirements into a visual language. Accordingly, we will provide you with a mocked-up and detailed process diagram. Importantly, it will be prepared based on BPMN 2.0 notation. In addition, we will include the role of IT systems in carrying out manual tasks, as well as demonstrate their importance in automatic data exchange.

  • We will recommend and provide a set of best practices for placing key elements and functionalities within your interfaces (UX design).

Through collaborative workshop sessions, you will gain valuable insights as well as well-founded materials that can serve as a basis for further work.
Finture-at-work

Design phase

In the design phase, we move on to implementing the previously established plan. At this stage, we design mockups and the user interface. We can also work by skipping this step and go straight to designing the solution architecture. In other cases, we focus on creating specific components, depending on the scope of the order.

The length of the sprints depends on the client’s preferred way of working. Together with the client, we select the elements to be implemented within each sprint.

Other solutions for your IT depratment

Staff augmentation

Whether you need a single system-business analyst, a developer, a tester, DevOps, or a complete team to carry out the assigned tasks, at Finture, we are ready to help you select the right person or complete a team according to your requirements.

business processes
Finture

IT consulting

Our company, Finture, offers personalized IT consulting in solution architecture, audits, and analytical-advisory services. Moreover, we specialize in process inventory using Event Storming and provide consulting in compliance with DORA regulations. Additionally, our experienced team takes care of every detail, delivering high-quality solutions tailored to the unique needs of our clients.