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Motor insurance sales automation

Real-time motor insurance quote aggregation and comparison system

3 min

time to prepare an offer from client request

50 +

integration services

10 +

integrated systems

5 +

insurance companies integrated

Challenge

One insurer is not enough – the market demands comparison

End customers expect personalized and competitive offers. Presenting a quote from a single insurance company is no longer sufficient. The challenge was to build a system capable of querying multiple insurers in parallel, normalizing inconsistent offer formats into a comparable structure (a regulatory requirement), and enabling seamless onboarding of new partners without redesigning the architecture.

Key Requirement

An open architecture that supports new insurance providers – adding another insurer must not require rewriting core business logic.

Project

BPM Camunda + microservices = scalable insurance aggregation platform

The solution is based on Camunda BPM and a microservices architecture. The system queries multiple insurance providers in real time, collects offers, normalizes them into a unified format, and presents them to the customer in a comparable way – fully aligned with regulatory requirements.

Adding a new insurer or adjusting risk configuration is handled at the configuration layer, without requiring changes to the core codebase.

Solution

A tailored offer ready in 3 minutes

End customers receive a set of personalized insurance offers from multiple providers within 3 minutes of submitting a request. The entire process is fully digital, end-to-end traceable, and designed for continuous expansion – both in terms of new insurers and additional risk types.

Key Decision

Choosing Camunda as the BPM engine enabled transparency and allowed business analysts to modify processes without involving developers for every configuration change.

Results

3 min

time to prepare an offer from client request

50 +

integration services

10 +

integrated systems

5 +

insurance companies integrated

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Client

TOP 5 leasing company in Poland

Sector

Banking

Service

Business process automation

Technologies

Java, JavaScript, BPM (Camunda)

Competencies

Hyperautomation, Digital Transformation

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Krzysztof Chyliński – portret

Krzysztof Chyliński

Head of Advisory

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