What every CIO needs to know about NIS2?

NIS2 Directive fundamentally transforms the role of the CIO within an organisation. Cybersecurity is no longer purely an IT operational concern – it has become a matter of strategic accountability, subject to regulatory and board-level oversight. For CIOs, this means new responsibilities, but also a significantly stronger position within the

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3 Questions for the Expert | Mariusz Walasiewicz

How is artificial intelligence changing the everyday life of financial institutions? We talk with Mariusz Walasiewicz, a business and systems analyst who observes and co-creates AI implementations in banks, investment firms, and insurance companies. From his perspective, this is no longer about futuristic plans but a reality that already

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NIS2 – additional key areas organizations need to understand

The NIS2 Directive introduces specific and measurable obligations across governance, technology, and incident reporting. In practice, these are no longer general “recommendations,” but enforceable requirements subject to regulatory oversight. Organizational obligations Organizations covered by NIS2 must implement a structured approach to cybersecurity management, including: formal cybersecurity risk management, information security

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Red flags w projektach IT i jak na nie reagować

Every IT project is like a journey full of unexpected obstacles. That’s why risk management and bottleneck identification are critical – they determine whether you reach your destination smoothly or get stuck along the way. Effective risk identification and the ability to respond flexibly form the foundation of well-managed

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NIS2 – what it is, why it was introduced, and who it applies to

NIS2 is the commonly used name for Directive (EU) 2022/2555 of the European Parliament and of the Council, formally titled the Directive on measures for a high common level of cybersecurity across the Union. It is an EU legal act aimed at strengthening organizations’ resilience to cyber threats and

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The new client onboarding process in insurance – what can be automated?

For insurance companies, onboarding is one of the most important moments of customer interaction — the first step in the customer journey. It is at this stage that the first impression is formed, and the process determines whether the client will stay for the long term. At the same time, it is one of the stages most prone to errors and delays. Onboarding automation can be

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3 questions to the expert | Edyta Koślacz

Working with clients can be surprising in many ways — especially when seen through the eyes of an experienced business–system analyst. Edyta Koślacz, who has long been involved in insurance industry projects, shares her insights from the front line of business interactions: both the positive aspects and the areas that still await improvement.

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Procesowe myślenie to fundament nowoczesnej bankowości i ubezpieczeń. Zobacz, jak krok po kroku wdrożyć procesowy mindset i zmienić kulturę organizacyjną.

Jak wdrożyć procesowy mindset w tradycyjnej organizacji finansowej?

Wiele organizacji finansowych – zwłaszcza banków i firm ubezpieczeniowych – funkcjonuje w strukturach silosowych, z wyraźnym podziałem na działy i zespoły funkcjonalne. Taka organizacja pracy często utrudnia elastyczne reagowanie na zmiany, automatyzację procesów i pełną transformację cyfrową. Tymczasem procesowe podejście do zarządzania (ang. process-oriented thinking) umożliwia stworzenie organizacji skoncentrowanej na

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